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MPS Spotlight: Brian Sauerer

MPS Spotlight Brian Sauerer

When you call Mobile Pro Systems for technical support and assistance, you will likely hear Brian Sauerer’s friendly voice on the other end of the line. Brian has been a valued member of our technical support team for seven years. In addition to helping customers with training, follow-up, troubleshooting and software support, he and his team take new equipment builds and set up all of the software and networks for each new system. He’s a skilled professional that our customers have come to rely on, but his talents don’t end there. We recently asked Brian to share with us some thoughts about his work and life outside of the office.

What do you like best about about living and working in Minnesota? I was born and raised in Minnesota. Working in the city suburbs offers you everything you could possibly need in a short distance with access to amazing parks and trails in every city.

What is your favorite activity outside of work? Working on one of our cars. My wife and I love cars and I was a mechanic prior to Mobile Pro. Between us we have 13 Cars. We love going to car shows and Antiquing.

Volunteer work? Nothing official but I am always the helping hand expecting nothing in return. I’m the guy who will actually show up when you need help moving.

Name 5 things most people don’t know about you and would probably be surprised to learn…

1. I love dishware from the 70’s. I have a few different sets of dishes that we rotate at home as a result.

2. I am very fond of Vintage Christmas Décor and I decorate accordingly but not until after Thanksgiving–there are rules!

3. I have a fairly substantial collection of video game systems dating back to the 70’s, though I don’t play video games all that often.

4. My previous wife introduced me to a line of Japanese dolls called Pullip. These are quite customizable and I am very hands on in a creative way.  I have gathered a small collection of these dolls and they are all one of a kind. At this point I am too attached to let them go.

5. I care a lot about community and hope to move to a small town someday.

What draws you to working with people in a technical support setting? I am a very friendly and sociable person. I seem to have a knack for explaining technical things in a way that people can understand.

What impression do you hope to leave with each customer who calls in? My goal is to always assure the customer that we stand behind our products and that we are always there to help.

In each MPS Spotlight, we shine a light on a Mobile Pro Systems team member to express our gratitude for their outstanding contributions, and so you can get to know our wonderful employees like we do.

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