Our lineup includes a hometown team.
We’ve all been there: you need an answer, you need it fast and you make a call to their service department. Then you get put on hold. When you finally get to speak to a person, you can tell the customer service representative is working from a crowded office overseas. The connection isn’t the best and the din in the background makes it hard to hear what the person is saying.
It’s the norm for many businesses, and we understand that outsourcing service to workers in foreign countries can save a company quite a bit of money. But in our industry, we think customers deserve timely, thorough and expert attention from someone who knows their products inside and out.
Our tech support team has always served customers from our headquarters in Minnesota. This is also where we build and test every product. Using MPStatus Technology included with every product, a tech team member can determine what’s going on and answer your questions quickly and efficiently. They can explain what you need to know, even if you’re not sure exactly what questions you need to ask. It’s a simple concept: service and support should not be a hassle.
As Thanksgiving draws near, we want to thank each and every one of you for supporting Mobile Pro Systems this year. From our family to yours, may you have a wonderful holiday!
FEATURED PRODUCT
MPStatus Technology
Our Platforms Tell YOU What’s Going On
With Mobile Pro Systems equipment, you never need to worry or wonder if your unit is running low on fuel or what its operating status is. MPStatus monitors all functions and will send an alert to you if something requires your attention.
It’s also just as easy to configure your unit’s security devices such as sensors and alarms. When activity or motion is detected, MPStatus notifies you immediately via SMS text or email. You can then check the live video and take appropriate action quickly to ward off intruders or notify law enforcement.
New! Online Builder
Have something in mind? Use our easy online system builder to send us all the details. Select equipment options, add extra requirements or questions and then submit your request. We’ll look it over and promptly get back to you.
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